BUILT BY PEOPLE WHO KNOW THE INDUSTRY.
Miller Amusement Support Services Company (MASSCO) is a family-operated firm based in Ruskin, Florida, dedicated exclusively to the independent amusement ride industry. We understand the complexity of multi-state permitting, the weight of ASTM compliance, and the reality that ride owners are on the road — not behind a desk. Our remote-first model means we handle the paperwork while you work the midway. From documentation creation to state filing liaison, MASSCO is your compliance partner from the first permit to the final submission.
DM
Donnel Miller
CEO / Founder — Vision & Strategy
DM
Dennise Miller
COO / Operations Manager
DM
Donald Miller
COO / Tech & Training — 3rd Party Inspectors
WB
Wendy Brown-Miller
Accounts Payable
DM
David Miller
Apparel & ID Concierge
JW
Jessica Wolf
IT & Technical
CORE SERVICES
TECHNICAL SCHEDULING
We coordinate third-party inspections and manage NDT reporting for critical components. Our team ensures your rides are inspection-ready and your records are current and compliant.
DOCUMENTATION CREATION
From O&M fact sheets and safety logs to maintenance schedules and inspection records — we create and organize the paperwork regulators expect, built to ASTM F24 standards.
PERMIT COORDINATION
We handle state and local permit applications on your behalf — liaising with agencies, tracking submissions, and managing deadlines so your rides are legal and ready for the season.
ON-SITE MONITORING
Apparel sourcing & magnetic-print ID cards
ADDITIONAL SERVICES
DIGITAL REPORTING
Live data entry &
digital platform integration
RIDE-SPECIFIC DOCS
Training forms, LOTO procedures &
emergency plans
ON-SITE MONITORING
Midway monitoring & incident response
How Our Remote Compliance Workflow Works
We streamline the complexities of state permitting and safety documentation, providing a clear path for ride operators to maintain consistent compliance nationwide.
1
STEP 01
Inquiry & Onboarding
You reach out via phone or our website form. We collect your business information — legal entity name, contact details, insurance COI, and mailing address for permit decals.
2
STEP 02
Asset Audit
We gather your ride specifics: manufacturer, model, serial number, year of manufacture, ride classification, and power requirements. We also collect your O&M manuals, maintenance logs, and NDT reports.
3
STEP 03
Service Path Selection
Based on your needs, we route your project through Permitting, Documentation, or Technical Scheduling — or all three if required.
4
STEP 04
Quality Control Review
Every deliverable goes through an internal QC check before submission. We verify accuracy against state requirements and ASTM F24 standards.
5
STEP 05
Final Delivery
Completed documentation is delivered directly to you or submitted to the state agency on your behalf. Your records are stored securely for future seasons.
ADDRESS
PO Box 133, Ruskin, FL 33570
(656) 213-8825
PHONE
7 Days a Week
AVAILABILITY
LET'S GET YOU MIDWAY READY.
You're on the road from spring through fall. Let MASSCO handle the compliance side so you can focus on your fleet. Reach out today — we're ready to move fast.